I build operational AI systems
backends, orchestration workflows,
and analytics infrastructure.

AI systems engineering end to end — FastAPI backends, Azure OpenAI integrations, escalation routing, custom AI analytics, and automation pipelines deployed on Azure. Based in Palm Desert, CA.

Operational AI Systems FastAPI + Azure Orchestration Analytics & Telemetry Backend APIs

Desert Glow — Live AI Business Operating System

A fully deployed AI business operating system built end to end on Azure — AI concierge with escalation scoring, FastAPI backend, PostgreSQL, custom analytics platform with embedded AI agent, attribution infrastructure, and automation pipelines. Live in production.

Problem 01

Inconsistent customer acquisition across fragmented marketing channels

Problem

Businesses invest across Meta, Instagram, TikTok, Google Ads, Groupon, SEO, and referral campaigns with no centralized intelligence layer. There is no clarity on which channels generate qualified leads, which campaigns convert, which audiences are profitable, or where revenue actually originates. Marketing budgets grow without growing results.

System

AI-powered campaign intelligence layer continuously monitors every acquisition channel — tracking lead quality by source, measuring booking conversion rates, identifying high-performing campaigns, surfacing profitable audiences, and recommending real-time optimizations across the entire marketing stack.

Business Outcome

Consistent inbound demand, real-time channel ROI visibility, and data-driven acquisition replacing disconnected marketing guesswork.

Campaign Acquisition Intelligence — Demo Architecture
Meta & Instagram 142 leads 38% conv Top ROI
Google Ads 87 leads 31% conv Scaling
TikTok 63 leads 22% conv Optimizing
Groupon 31 leads 12% conv Low margin
SEO & Organic 58 leads 44% conv Best conv
Referral 29 leads 51% conv High qual
Problem 02

Captured demand leaks before it can convert

Problem

Every missed call is a captured lead — demand your marketing budget worked to generate — that immediately starts evaluating competitors. Busy periods, after-hours windows, and response delays create systematic revenue leakage that compounds silently across every growth channel.

System

Automated demand-capture recovery detects every missed call and delayed inquiry, fires AI-qualified SMS outreach within seconds, and routes high-intent prospects through intelligent follow-up sequences before they convert elsewhere.

Business Outcome

Recovered revenue from captured demand that would otherwise convert into competitor bookings.

Demand Recovery — Pipeline
Missed Call Detected
Auto-SMS Sent — 8 seconds
AI Qualifies Reply
High Intent → Staff Alert
Problem 03

No visibility into which campaigns actually drive revenue

Problem

Most businesses run Meta, TikTok, Google Ads, Groupon, and SEO campaigns with no unified attribution. Spend increases without insight into which channels drive profitable bookings, which audiences convert, or where budget is leaking into low-margin acquisition.

System

Unified revenue attribution layer connects ad spend, lead source, appointment bookings, and revenue into one AI intelligence system — identifying profitable channels, underperforming campaigns, and real-time optimization opportunities across every acquisition source.

Business Outcome

Clear campaign ROI, profitable channel identification, and real-time spend optimization replacing disconnected marketing spend.

Revenue Attribution — by Acquisition Channel
Meta Ads
$41.2K
Google
$28.7K
TikTok
$19.4K
SEO
$14.1K
Groupon
$7.9K
Problem 04

Growth workflows operate manually and do not scale

Problem

Staff spend time on repetitive, high-volume tasks — follow-ups, appointment reminders, re-engagement messaging, content publishing — that limit growth capacity and create inconsistent customer experiences at scale.

System

AI workflow automation handles lead qualification, appointment reminders, post-visit retention messaging, re-engagement sequences, and escalation pipelines — operating continuously without manual intervention across every customer touchpoint.

Business Outcome

Scalable growth operations with staff focused on high-value revenue interactions instead of repetitive manual tasks.

Automation Pipeline — Planned Workflows
Lead Qualification Routing Planned
48hr Appointment Reminders Planned
Post-Visit Retention SMS Planned
Re-Engagement Sequences Standby
Escalation Alert Pipeline Planned
Problem 05

Owners operate without live growth intelligence

Problem

Growth decisions get made from delayed reports, disconnected systems, and incomplete data — with no live view of which campaigns are performing, where demand is leaking, what customer acquisition actually costs, or what is driving revenue today.

System

Live revenue intelligence dashboards surface campaign ROI, lead quality by acquisition source, booking conversion trends, customer acquisition costs, response speed metrics, and operational performance — continuously, across every channel and customer touchpoint.

Business Outcome

Real-time growth visibility — faster decisions, clearer campaign trends, and continuous revenue optimization replacing delayed guesswork.

Growth Intelligence — Demo Architecture Targets
Today’s Leads
24
+18%
Conversion Rate
38%
+5.2%
Avg Response
4.8s
AI-handled
Monthly Revenue
$38.4K
+12%
Live Deployed System

Operational Intelligence — Not Just Reporting

13 interactive dashboard pages built as a custom React analytics platform — plus a floating AI Analytics Agent that lets the business owner ask natural-language questions directly against their own data. Customer interactions, bookings, escalations, reviews, AI conversations, SEO performance, and AI search visibility. All measurable. All live. Ask: “Which leads need follow-up today?” and get a grounded answer.

Executive Overview Live Lead Inbox Booking Funnel Service Demand Escalation Intelligence Revenue Intelligence Campaign Attribution AI Concierge Performance Customer Behavior Follow-Up Operations NLP Sentiment Analysis SEO Intelligence AEO / AI Visibility Dashboard Copilot
Page 01
Executive Overview
Page 02
Live Lead Inbox
Page 03
Booking Funnel
Page 04
Service Demand
Page 05
Escalation Intelligence
Page 06
Revenue Intelligence
Page 07
Campaign Attribution
Page 08
AI Concierge Performance
Page 09
Customer Behavior
Page 10
Follow-Up Operations
Page 11
NLP Sentiment Analysis
Page 12
SEO Intelligence
Page 13
AEO / AI Visibility
Desert Glow — AI Operations Intelligence · React + FastAPI + Azure OpenAI · 13 Pages
Live
Executive Overview
Last 30 days MTD YTD
Live KPIs Refreshed: just now
Total Leads
347
▲ 18% vs last period
Confirmed Bookings
89
▲ 24%
Conversion Rate
25.6%
▲ 3.2 pp
Est. Revenue
$41.2k
▲ 31%
High-Intent Leads
112
▲ 9%
Escalations
14
— stable
AI Containment
81%
▲ 4 pp
Avg Response
1.4s
▼ 0.3s faster
Service Demand
HydraFacial
82%
Botox
71%
Microneedling
58%
Fillers
44%
Laser
36%
Groupon
22%
Escalation Pipeline
CriticalAngry customer — refund demand2
CriticalSafety concern escalation1
HighHigh-value, uncontacted 48h+5
HighLive-agent requested3
MediumPricing inquiry, unresolved8
LowStandard follow-up pending24
Booking Intent Signals
Appointment requested67
Pricing viewed142
Service selected98
High urgency indicated31
Abandoned mid-conversation19
Custom Analytics Platform — FastAPI + PostgreSQL + Azure OpenAI
Desert Glow Operations Workspace · REST API · 60s TTL cache · AI agent grounded on real data
NLP Sentiment Analysis Page 11
Positive
72%
Neutral
19%
Negative
7%
High Risk
2%
amazing results friendly staff love my skin professional long wait pricing book again hydrafacial rescheduled highly recommend
Booking Funnel Page 03
Chat started
1,240
Pricing viewed
893
Service selected
707
Booking intent
508
Lead submitted
347
Confirmed booking
89
Drop-off
Chat→Lead
Top Exit
Pricing
Conv. Rate
25.6%
Campaign Attribution Page 07
Instagram
12831.2%
Google
9727.8%
TikTok
6218.1%
Referral
4141.5%
Direct
1922.3%
AI Concierge Performance Page 08
Avg Response
1.4s
▲ 0.3s faster
Containment
81%
No live agent needed
Booking Success
68%
Intent → lead
Fallback Rate
4.2%
Low confidence exits
HydraFacial + pricing questions account for 38% of all conversations.
Tuesday evenings show 2.4× higher intent-to-book ratios than average.
Containment rate improved 4 pp since prompt refinement on April 18.
SEO Intelligence Page 12
Organic Traffic
3,840
▲ 22%
Local Visibility
74%
▲ 11 pp
Avg CTR
6.8%
▲ 0.9 pp
hydrafacial near me#11.2k/mo
botox med spa [city]#2880/mo
microneedling cost#4620/mo
luxury spa facial#6490/mo
laser skin resurfacing#11310/mo
AEO / AI Visibility Intelligence Page 13
LLM Readiness
87/100
AI Citations
34
Topic Authority
High
AI Traffic Est.
+340
ChatGPT
82%
Copilot
76%
Gemini
61%
Perplexity
54%
HydraFacial med spa pricing botox near me microneedling laser treatment fillers cost skincare routine
Revenue Intelligence — Page 06
Projected MTD
$41.2k
Avg Booking Value
$463
Promo Mix
22%
HydraFacial
$18.2k
Botox
$12.8k
Microneedling
$6.4k
Fillers
$3.8k
Follow-Up Operations — Page 10
Aisha M. — Botox inquiryCallback2h ago
Jordan K. — Booked, no-show riskNo-show4h ago
Priya S. — Left mid-chatAbandoned6h ago
Carmen L. — Follow-up textText Queue8h ago
Tyler W. — Groupon pricingCallback1d ago
AI-Generated Insights
Referral traffic has the highest conversion rate (41.5%) but the lowest volume — referral program expansion is the highest-ROI growth lever.
2 critical escalations unresolved over 24h. Recommend immediate live-agent handoff to protect high-value pipeline.
AEO readiness score of 87/100. HydraFacial topic pages are being cited in ChatGPT and Copilot responses — structured FAQ content is performing.
Tuesday 6–9 PM is peak booking-intent window. AI concierge handles 73% of this window autonomously.
NLP: “long wait” and “rescheduled” appearing in 7% of reviews — operational signal, not just reputation data.
Dashboard Copilot

Ask questions directly against your business data. No SQL. No BI training required.

Business Owner
Which leads need follow-up today?
Dashboard Copilot
3 high-value leads haven’t been contacted in 48+ hours. Aisha M. (Botox, high intent), Carmen L. (HydraFacial, pricing viewed twice), Tyler W. (Groupon inquiry, unresolved). Recommend callback today before they go cold.
Which campaign is producing the best leads?
Referral has the highest conversion rate at 41.5% — your best-quality source. Instagram drives the highest volume (128 leads) but converts at 31.2%. If you want more bookings fast: scale Instagram. If you want higher-quality leads: invest in a referral incentive program.
How visible is my business on ChatGPT and Copilot?
Your LLM readiness score is 87/100. ChatGPT cites your business in 82% of relevant local queries, Copilot at 76%. HydraFacial and med spa pricing are your most-cited topics. Laser treatment and fillers are coverage gaps — adding FAQ structured content to those service pages would likely close them.
Ask about your data…
What Dashboard Copilot Can Do
  • Answer natural-language questions about any KPI or metric
  • Identify leads that need immediate action
  • Explain charts and help you interpret the numbers
  • Recommend campaign and service optimizations
  • Summarize sentiment trends and flag reputation risks
  • Guide you through dashboard pages and filters
  • Generate executive summaries on demand
  • Report SEO rankings and AI search visibility
  • Warn on escalations, no-shows, and abandoned leads
Powered by
AI Analytics Agent FastAPI Analytics API PostgreSQL + TTL Cache Azure OpenAI

This is not a chatbot. This is not a website. This is the full operational intelligence layer of an AI-powered business — customer acquisition, conversion monitoring, escalation operations, revenue visibility, NLP sentiment intelligence, SEO performance, AI search discoverability, and a natural-language AI Analytics Agent grounded in the business’s own data. All measured. All live. All custom-built on Azure.

React + TypeScript FastAPI PostgreSQL Azure OpenAI Recharts Azure App Service Azure Static Web Apps Attribution Tracking NLP / Text Analytics AEO Intelligence LLM Visibility Monitoring AI Analytics Agent Semantic Kernel ROI Intelligence
Walkthroughs & Media

See the Systems in Action

Narrated walkthroughs, AI concierge demos, and architecture breakdowns — produced with ElevenLabs AI narration and CapCut editing.

In Production
System Walkthrough
Desert Glow AI System Overview

Full architecture walkthrough — AI concierge, FastAPI backend, analytics platform end to end

Planned
AI Concierge Demo
AI Concierge Live Demo

Real-time AI conversation handling, intent scoring, and escalation routing in production

Planned
Dashboard Walkthrough
Lead Intelligence Dashboard

Navigating the 13-page analytics platform and asking natural-language questions with Dashboard Copilot

Planned
Revenue Attribution Demo
Campaign → Revenue Attribution

How ads connect to AI concierge, lead capture, and revenue tracking in a closed loop

Campaign Creative

Traffic → AI System → Measurable Revenue

Social advertising campaigns connected to the AI concierge, attribution tracking, and revenue intelligence — closing the loop from ad impression to booked appointment to measured ROI.

Instagram Sponsored
HydraFacial
Glow that lasts.
Book today.
Desert Glow Lab • Palm Desert

Limited availability this week. Book your complimentary consultation with our AI concierge.

Book Now → AI Concierge
Facebook Ads Sponsored
Premium Med Spa
Real results.
Real science.
desertglowlab.com

Botox, HydraFacial, Microneedling. AI-powered booking available now.

Get Offer → Revenue Dashboard
📱
Ad Impression
Instagram / TikTok / Facebook
🤖
AI Concierge
Intent scoring + qualification
📋
Lead Captured
Source tracked + attributed
📈
Dashboard Intelligence
ROI, attribution, revenue tracked
💰
Revenue Measured
Booking → revenue attribution

We don’t just build dashboards. We build systems that generate measurable business growth.

Interested in operational AI infrastructure?

Let’s talk about backends, orchestration, analytics, and what I’m building.

Let’s Talk ↗

AI Systems That Drive Business Outcomes

From AI concierge systems and lead intelligence pipelines to executive dashboards and automation workflows — operational AI built end to end, deployed on Azure, designed around revenue impact and measurable growth.

AI Concierge & Demand Capture

Conversational AI handling inbound leads 24/7 — qualifying intent, scoring priority, routing escalations, and capturing demand before it converts elsewhere. Deployed on Azure OpenAI with FastAPI backend.

Revenue Attribution & Campaign Intelligence

Unified attribution connecting ad spend to lead quality, booking conversions, and revenue — across Meta, Google, TikTok, Groupon, SEO, and referral in real time.

Lead Intelligence & Conversion Pipelines

Real-time intent classification, lead scoring, and buying signal detection — turning inbound engagement into booked appointments and tracked revenue with zero manual triage.

Missed Opportunity Recovery

Automated recovery detecting unanswered calls and delayed responses — firing AI-qualified outreach within seconds and routing high-intent prospects before they convert to competitors.

AI Content & Campaign Automation

AI-assisted content generation for Instagram, TikTok, Facebook, and Google — drafting captions, ad copy, and retention messaging with automated campaign scheduling and distribution pipelines.

Executive Analytics & Business Intelligence

Custom React analytics platform on FastAPI and PostgreSQL — 13 dashboard pages tracking lead volume, campaign ROI, booking rates, and operational performance. Embedded AI agent answers natural-language questions grounded in real data.

Growth Workflow Automation

AI-triggered automation pipelines converting intelligence signals into growth actions — lead routing, appointment reminders, win-back campaigns, and re-engagement sequences operating continuously without manual intervention.

Retention & Lifetime Revenue Systems

Post-treatment messaging, win-back sequences, seasonal campaign automation, and review generation workflows protecting lifetime customer value and reactivating dormant revenue pipelines.

Azure OpenAI FastAPI PostgreSQL React Analytics Semantic Kernel Azure App Service Power Automate Attribution Tracking NLP / Text Analytics pgvector RAG GitHub Actions Python

From strategy to deployment.

01

Funnel map audit

A discovery session mapping your full acquisition funnel — lead sources, channel performance, conversion gaps, automation opportunities, and revenue leaks across every customer touchpoint.

02

Proposal

A clear technical scope, implementation strategy, infrastructure plan, and timeline with fixed deliverables — aligned to specific revenue and growth outcomes.

03

Build & deployment

Systems are built, integrated, tested, and deployed with real operational functionality — demand generation, attribution, automation, and intelligence working end to end.

04

Optimization & monitoring

Ongoing campaign analytics, workflow optimization, and AI system improvements based on live acquisition data and revenue performance signals.

About Abdi Alamir

AI Engineer • Operational AI Systems • Backend Engineering • Analytics

Abdi Alamir — AI Systems Engineer
FastAPI Azure OpenAI Python PostgreSQL React Analytics Attribution Tracking Orchestration Automation Pipelines

I’m an AI engineer focused on building operational AI systems end to end — FastAPI backends, Azure OpenAI integrations, orchestration workflows, escalation routing, analytics pipelines, and automation infrastructure deployed on Azure.

My background started in analytics and data science, but my work evolved toward production-grade AI engineering — designing systems where AI handles the routing, qualification, and escalation logic while analytics pipelines provide the observability layer.

Specializing in
  • FastAPI backend APIs
  • Azure OpenAI integrations
  • Orchestration workflows
  • Escalation routing
  • Analytics pipelines
  • Custom AI analytics platforms
  • Azure deployment

My flagship demo project, Desert Glow Lab, is a live AI systems environment built on Azure — AI concierge with escalation scoring, FastAPI backend with PostgreSQL, custom React analytics platform with embedded AI agent, and automation infrastructure. It serves as the functional proof system for this entire portfolio.

Ready to build AI systems that generate real business outcomes?

I design and deploy operational AI infrastructure that increases revenue, reduces costs, automates customer interactions, and delivers real-time growth intelligence — built end to end on Azure.

Increase leads and revenue
Reduce operational costs
Automate customer interactions
Real-time conversion visibility
Eliminate missed opportunities
Build scalable AI systems